Due to recent development processes that prevent calls from being made in the Coaches app, Able is asking that all Coaches call Clients via Google Meet with Coaches sending a meeting link to Clients 5-10 minutes before a scheduled call.
Kindly note Clients will continue to schedule calls via the app and will receive an email reminder for upcoming calls both 3 hours and 5 minutes before a scheduled call to help prevent no-shows.
To facilitate these calls, each Coach will need to create a Google Meet profile using a Gmail account and we advise creating a new Gmail account for easier management and for improved privacy.
Once you have created a Google Meet account you will then be able to create a call following the steps below. Kindly note that we advise using an iPad or iPhone to create these calls but they can be created using a Mac or any other device that has access to Google Meet.
To create a Google Meet.
Step 1: Log in to Google Meet using a newly created Gmail account and navigate to the blue "New Meeting" icon.
Step 2: Once you have navigated to the blue "New meeting" icon, left-click the icon and select "Create a meeting for later".
Step 3: Once you have selected "Create a meeting for later" by left-clicking on the icon you will then see an option to copy the link to the meeting.
Step 4: Share the link with the Client who scheduled a call by copying the link and sending it to the Client in-app.
Kindly note that this will allow the Client to attend the call at a future time and the Client should only be asked to join during the scheduled call period.
Coaches will need to generate a new link for each call, our development team is currently exploring ways to automate this process.
We appreciate your patience and understanding during this development process. The Coaching department is committed to continuing to provide updates and communicate changes to our Coaches.
If you have any questions please contact [email protected].